Friday, October 29, 2010

Sales staff from hell

What's supposed to be a pleasant experience selecting pre-wedding photos turned into a nasty experience. We had only 28 pose in our package. In our first round of selection we shortlisted 100 poses. Immed they started to calculate how much to top up. That worked out to almost S$4k! We declined, preferring to cut down on poses rather than forking out that sum. The sales guy sat in front of us to "help" us select. In reality he was there to influence us to choose more.

At the end of the 2nd round, our selection was down to 50. Again he tried to push us to top up $2k+ for it. When we seemed insistent not to top up, his face turned black, played with his hp while we further shortlist and suddenly just left us alone. Soon after his lady boss took over his seat and he left the shop w/o a goodbye.

His boss was extremely aggressive. She even took some photos from our non-selected stack and psycho us to select it to create a "story". When we still refused and stuck to our 28 poses, she said based on our selection the album layout will be traditional and boring. Her face turned very black and just ignored us when we had to choose photo frame. Just before we left, she tried to sell the hard copies of the 3o0 photos, saying it will be shredded. I was quite tempted but the price tag of $200 was ridiculous for 300 pieces of photo, out of which only 100 were ok. The rest was badly taken. Unhappy that we didn't buy, she passed very sarcastic remarks such as "dun tell me you dun have $200?" Terrible service!! Frankly speaking, even if I had that extra $200 or $2k to spare, I wouldn't spend it there!

When I went to collect the photo album last week, again she tried to sell me the hardcopies. I didnt want to reply her and quickly left the shop. To brides-to-be reading this, please avoid Bridal De Couture!

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